This career-focused course is designed to help students gain vital information about the important work of today’s medical office assistant.
Beginning with basic medical terminology, the course then covers managerial and administrative tasks and ends with a module on assisting with basic medical procedures.
Course Outline
Medical Terminology
• Basic Word Structure
• Suffixes and Prefixes
• Organization of the Body
• Body Systems
• Diagnostic Tests and Procedures
• Common Abbreviations and Symbols
An Introduction to Medical Office Assisting
• A Brief History of Medicine
• Allied Health Professionals
• Clinical Essentials
• Professional Traits and Qualities
• Medical Law and Medical Ethics
• Legal Documents and HIPAA
• General Ethical Considerations
• Daily Duties and Receptionist Duties
• Managing the Workday
• Telephone Guidelines and Written Communication
• Handling the Office Mail
